Refund policy

Returns

We are unable to accept any uniform returns without a Return Authorization Number (RA#). Please email to request an RA#. We only accept returns within 30 days of delivery. After 30 days, all returns, if approved, are subject to a restocking fee. The customer is responsible for return shipping for returns. All refunds will be made via the same method payment was made.

To exchange uniform items, follow instructions for returns and then place a new order for replacement items.

Condition

All returns must, without exception, be received clean, unworn, undamaged, with all tags still attached and otherwise in such condition that would qualify for sale as new. Any product not deemed by us to be in resale condition will not be accepted for refund. Customer will be responsible for return shipping if applicable. Customized product is not eligible for return.

Return Shipping

We recommend all items should be shipped to us via UPS or FedEx. While customer has the the option to ship via USPS (United States Postal Service), we will not be held accountable for orders shipped via USPS, if we do not show it has been received by our warehouse – even if USPS tracking shows as delivered.